Topic outline
Help-Your-Learners Resources
Direct your learners to the correct Pathways LMS login page/portal.
Not the Relias Universal Login page (can't access Forgot My Password link there).
Not another the Googled Relias portal of another company.This is an explanation for learners who mistakenly believe that they cannot take an overdue course because the Gamification feature warns them that they can't earn points while other trainings are overdue.
Gives learners step-by-step instructions for resetting their own password.
How to use a System Requirements check to make sure the learner's browser and plug-in programs meet minimum system requirements.
User Management Resources
The following resources are for LMS User Managers - who have the responsibility of creating, maintaining, and deactivating user accounts in the LMS.
Shows how to avoid known Relias issue of blacklisting invalid email addresses.
Describes using a false Temporary email until company email is active.What are the LMS Manager roles in Relias?
What are the three types of Supervisor rights (Reports, Enrollment, User)?Shows how to update due dates quickly for learners who are returning to active status after a period of leave. Saves learner from being activated with overdue training dates that passed while the learner was on leave.
This is mainly for HRIS User Managers, with a few exceptions.
- Instructions for enrolling Supervisors in the Training Plan containing how-to trainings for completing Employee Performance Evaluations.
- Instructions for enrolling RDs, SDs, or higher level supervisors into theTraining Plan for Tracking Employee Performance Evaluations.
Enrollment Management Resources
These are resources for LMS Managers with Enrollment Management responsibilities, related to assigning training to learners at the state and local level.
Have you ever noticed that you can't just "delete" a training from someone's transcript or unenroll them from a module?
That is because you have to unenroll someone from a training the same way they were enrolled---Usually through a Training Plan!
Instructions here for finding out how a training was assigned so you can unenroll someone from it.So you need a module or group of modules assigned on a recurring schedule or to a special group or assigned automatically instead of manually?
You probably need a Training Plan.
Or maybe you need a Tracking module set up to track an internal or live training.
This document shows the information you need to provide to the Relias Administrator so they can quickly set up your plan or module.How to search for courses in the Pathways LMS
Reports Management Resources
These are resources for LMS Managers with Reports access, who are tasked with monitoring staff progress and compliance for taking LMS training.
What is the most common report used in the LMS? - The Course Completion History.
Why? Because you want to know who hasn't finished there assigned training.
Instructions for basic settings for creating and running this report.
Videos for Andy and Molly